COVID-19 Update for Shareholders and Participants—How to Connect with AST.

Latest information on AST's resources and tools online.

Due to the unpredictable circumstances evolving from COVID-19 and the resulting precautions that we are taking to protect the health and well-being of our AST employees, you may experience significantly longer wait times when contacting us through our customer service center.

We apologize for any inconvenience as we hope for the continued health and safety of all of our customers and employees.

Connect with Us Online

Our websites are the easiest way to initiate transactions or access the information you need. The information on this page will be continually updated with answers to the most frequently asked questions.


Tax Update as of March 20, 2020:

On Friday March 20, the U.S. Treasury Department and Internal Revenue Service (IRS) in response to COVID-19 pandemic has deferred the April 15 tax filing deadline to July 15 this year without penalties or interest. More details can be found here.

Frequently Asked Questions